Privacy Policy

This Privacy Policy describes how Leftover App Company LLC (“we,” “us,” or “our”) collects, uses, shares and handles personal information through this website and the restaurant mobile apps we publish (the “Apps”). It applies to our handling of data; restaurants and payment providers may also process information under their own privacy policies.

Information we collect

• Account and contact information: name, email address, phone number and account information you provide.
• Orders: items ordered, pickup or delivery details, delivery address, order history and transaction status.
• Location: device location when you grant permission, to show relevant restaurant locations or support delivery. An address you enter for delivery is also location-related information.
• Analytics and diagnostics: app interactions, device and operating-system information, app version, crash reports and technical information used to understand reliability and performance.
• Notifications: a device notification token when notifications are enabled, so we can send messages to your device.
• Support: information you send when contacting us, including correspondence and details needed to address your request.
• Payments: third-party PCI-compliant payment gateways process payment credentials. We do not store full payment-card numbers. We and the restaurant may receive transaction confirmations and payment status needed to manage an order.

How information is collected and used

Information is collected when you create or use an account, place an order, grant a device permission, contact support or interact with an App. Apps and their service providers also collect technical analytics and diagnostic information during use.

• Operate accounts, process payments, place and fulfill orders, and provide customer support.
• Provide location-related features when permitted and send order notifications.
• Send restaurant offers when you choose to receive them.
• Analyze app performance, diagnose crashes, improve reliability and protect against fraud or misuse.
• Meet applicable legal obligations and resolve disputes.

Who receives information

We share information needed for your order with the restaurant you select and, where needed, its fulfillment or delivery providers. We use service providers for hosting, payment processing, notifications, analytics, crash reporting and support. These providers receive information needed for their services and are expected to protect it and use it for the relevant service. Payment providers may also process information under their own policies and legal obligations.

We may disclose information when required by law, to protect rights or safety, or in connection with a business transfer subject to appropriate protections. We do not sell personal information or use it for cross-app advertising tracking.

SMS login and promotional messaging

We use Twilio to send SMS login and verification codes that you request. Promotional texts require separate opt-in; providing a phone number for login is not consent to marketing. We process phone numbers, messaging preferences, consent and opt-out records, and message delivery information to provide and secure messaging and honor your choices. Message and data rates may apply; message frequency varies.

Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties for their marketing or promotional purposes. Necessary information may be shared with messaging service providers solely to operate messaging on our behalf or satisfy legal obligations, not for their own marketing.

Reply STOP to the sending number to opt out or HELP for help, or contact us. Limited consent and suppression records may be retained as needed to honor opt-outs and comply with law. See our SMS Terms & Privacy for details, including the effect of opting out on SMS login.

Permissions and choices

You can decline or revoke location and notification permissions in your device settings. Location access is optional; delivery still requires an address. Features that depend on a permission may not work when it is disabled. You can stop promotional notifications in the App where available or disable notifications in device settings. Contact us to withdraw consent for other consent-based processing.

Retention and deletion

We keep account information while your account is active and other information only as needed for the purposes described above. You can initiate account deletion inside the App or request it using our account-deletion page. We complete verified account and associated personal-data deletion requests within up to 14 days (two weeks).

Deletion removes your account and associated personal information from our active systems, rather than only disabling access. Limited records may be retained where required by law or necessary for tax, accounting, fraud prevention or dispute resolution. Such records are restricted to those purposes and removed when the applicable need ends. Restaurants and payment providers may have independent record-retention obligations. Contact us for details about a particular record or request.

Your privacy rights

Depending on your location, you may have rights to access, correct, delete or obtain a copy of your personal information, restrict or object to processing, and withdraw consent. Where applicable, consent withdrawal does not affect prior lawful processing. Send requests to support@leftoversappcompany.com; we may verify your identity before acting. You may also contact your local privacy authority. We do not discriminate against you for exercising applicable privacy rights.

Security

We use reasonable technical and organizational safeguards to protect personal information. No system or transmission method is completely secure. Do not send payment-card details or account passwords by email.

Children

The Apps are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can investigate and delete it as appropriate.

Changes to this policy

We may update this policy as our services or legal requirements change. We will update the date above and provide additional notice when required.

Contact the developer

Leftover App Company LLC
12368 Market Drive, Oklahoma City, OK 73114
Email: support@leftoversappcompany.com
Phone: (405) 673-6897